Legal
Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: Feb 12, 2026
This Privacy Policy explains how CruxOne ("we," "us," or "our") collects, uses, and protects your personal information when you use our platform.
Effective Date: February 12, 2026
1. Information We Collect
- Account Information: Name, email, phone number, and password (stored encrypted)
- Content: Manuscripts, book covers, audiobooks, and other files you upload or create
- Usage Data: Browser type, IP address, pages visited, and feature usage
- Payment Information: Billing details and transaction history. Credit card data is processed by Stripe/PayPal — we never store your card numbers
2. How We Use Your Information
- Provide and improve our platform and services
- Process payments and manage subscriptions
- Send account notifications and optional marketing emails (you can unsubscribe anytime)
- Detect and prevent fraud or abuse
3. Data Security
We protect your data with SSL/TLS encryption, secure hosting, and encrypted storage. Passwords are hashed using bcrypt. While no system is 100% secure, we are committed to safeguarding your information.
4. Your Rights
- Access & Export: View and download your data anytime from your dashboard
- Update: Edit your profile and account details in settings
- Delete: Request account deletion — all data removed within 30 days
- Unsubscribe: Opt out of marketing emails via unsubscribe link
5. Cookies
We use essential cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookies through your browser settings.
6. Changes To This Policy
We may update this policy from time to time. We will notify you of significant changes via email or dashboard notice.
7. Contact Us
Questions about this policy? Contact us at [email protected] or visit our contact page.
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